Medspas & aesthetic clinics
Consultations, treatment questions and enquiries that arrive long after closing.
- Answers treatment and consultation questions
- Books consultations into your calendar
- Captures every enquiry, even after hours
AI receptionist for Edmonton clinics & local businesses
Every call answered. Every appointment booked.
An AI receptionist that answers every call, books appointments and passes urgent calls to your team.
A short, no-pressure call to see if it’s a fit for your business.
Incoming call
9:47 PM · after hours
CallerHi, I’d like to book a consultation for this week if you have anything.
AI receptionistOf course. I have Thursday at 2:30 or Friday at 10:00. Which suits you better?
CallerThursday works.
AI receptionistBooked. Can I get your name and best number to confirm?
Appointment bookedAdded to your calendar · lead details saved
EXAMPLE CONVERSATION FOR ILLUSTRATION
Connects with tools you already use
- Google Calendar
- Outlook
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Close
- Attio
Who we serve
Made for clinics. Flexible for everyone else.
Service Growth Agency is an Edmonton, Alberta agency that sets up AI receptionists for clinics and local businesses. Clinics live on the phone: every call is a potential new client.
Dental & orthodontic practices
Full schedules start with new-patient calls that actually get answered.
- Answers every new-patient call
- Routes urgent calls to your team by your rules
- Handles consult requests and common questions
Other businesses
Real estate agents, trades and home services: anywhere a missed call is a missed job.
Where businesses lose revenue
Small gaps on the phone add up to big losses.
Small and medium-sized businesses lose real money simply by not picking up. Every missed call is a missed chance to win a client.
1st call
Callers rarely wait around. When nobody picks up, some move straight on to the next business, so the first call is the one that counts.
Missed calls
A missed call is often a missed client.
When your team is with someone, at lunch or closed for the day, new enquiries ring out. Many callers won’t leave a voicemail. They call the next business on the list.
Busy front desk
A busy desk shouldn’t mean a long wait.
Routine questions and scheduling compete with the people in front of you. An AI receptionist takes the repeat calls so your team can give clients their full attention.
Missed-call calculator
What could your missed calls be worth?
Move the sliders to match your business. It’s a quick way to see the size of the opportunity.
Potential revenue at stake
$8,000
per month, from about 10 new clients
Over a year$96,000
Talk through your numbers
Illustrative estimate based only on the numbers you enter. It is not a guarantee or a prediction of results. Your actual missed-call volume, booking rate and client value will differ. We’re happy to walk through your real numbers on a call.
Core capabilities
One receptionist that never clocks out.
Everything is designed to turn calls into booked revenue.
24/7 call answering
Picks up every call, day or night, even when your team is busy. Callers get an answer, not a ringtone or a voicemail box.
Appointment booking
Checks real availability and books into your connected calendar.
Call transfers
Passes callers to the right person when a human is needed.
FAQ answering
Answers questions about services, pricing, hours and policies.
Lead capture
Collects names, contact details, service interest and preferred times.
After-hours answering
Handles calls outside business hours so no enquiry waits until morning.
Less front-desk workload
Takes routine calls so staff can focus on in-person clients.
Weekly call report
A detailed summary sheet of the week’s calls, every week.
How it works
From ringing phone to booked appointment.
Here’s what happens on every call.
A client calls
Day or night, busy or closed, every call is picked up. No hold music, no voicemail.
The AI handles it
It understands what they need, answers questions, books the appointment and captures their details.
Your team stays in the loop
Every call is logged and summarized, and anything that needs a person is handed to your team.
14-day pilot
Start small before you commit.
Try the receptionist on one location and one call path first. You stay in control of what it says and does.
Pilot terms and pricing are agreed on a call, before anything starts. We don’t promise booked revenue or unlimited calls.
- One location and one agreed call path: after-hours, overflow, or both
- You approve the answers, booking types, handoff rules and what information is collected
- It handles only approved administrative questions and scheduling
- Urgent, clinical, uncertain or out-of-policy calls go to your staff or your agreed fallback
- We review sample calls and bookings with you before it handles more traffic
- Usage limits, data handling, retention and the price if you continue are agreed up front
Tailored to you
Every call follows your rules.
Your receptionist is built around your business, not a generic script.
Your scripts
The greeting and answers are written in your voice, using your own services, hours and policies.
Your rules
Booking rules, availability and priorities are set up around how your business actually runs.
Smart handoffs
Urgent or sensitive calls go to the right person by your rules, with the caller’s details already collected.
What changes
What really changes when calls get answered.
Track these five numbers from the first week, so you can judge it on results instead of promises.
| Area | Without an AI receptionist | With Service Growth Agency | What to measure |
|---|---|---|---|
| Missed calls | Calls can go unanswered when your front desk is busy, at lunch or closed. Some callers try another business before you can respond. | Calls are answered around the clock, and appointments can be booked straight into your calendar, with a handoff to your team when needed. | Answer rate |
| Lead capture | Details from callers who hang up or leave a rushed voicemail are easily lost. | Name, contact details, service interest and preferred times are captured on every call. | Leads captured per week |
| Staff time | Routine questions and scheduling compete with the people standing in front of your team. | The AI handles routine questions and booking using your services, hours and rules, so staff can focus on in-person clients. | Time spent on routine calls |
| Hold time | When callers wait on hold, some hang up before their question is answered. | Multiple callers can be helped at the same time, so people get answers without waiting. | Time callers wait for help |
| Visibility | Without a record of call outcomes, it’s hard to see what was booked, transferred or missed. | A weekly report shows what callers asked, what was booked, what was transferred and what needs follow-up. | Bookings, transfers, follow-ups |
Results depend on your business, call volume and setup. Talk to us and we’ll look at your situation honestly.
Weekly call report
See what happened on every call.
At the end of each week you get a detailed information sheet about your calls, so you can see where revenue is coming from and where it’s leaking.
- What callers asked for and what they were told
- Appointments booked and calls transferred
- Lead details captured for follow-up
- Missed opportunities flagged so you can act on them
Weekly call reportSample
126Calls answered
41Booked
9Transferred
| Caller need | Time | Outcome |
|---|---|---|
| New consultation | Tue 9:47 PM | Booked |
| Reschedule | Wed 8:12 AM | Booked |
| Billing question | Wed 1:30 PM | Transferred |
| Treatment enquiry | Thu 7:05 PM | Follow up |
SAMPLE REPORT WITH ILLUSTRATIVE DATA ONLY
Privacy
Handled openly, from the first call.
Clinics deal with sensitive information. We make the conversation about it clear and early.
We don’t make blanket compliance claims on this site. Requirements depend on your clinic, your systems and your location.
You decide what’s collected
We agree with you up front what the receptionist asks callers for, and what it should never ask for.
Sensitive calls go to people
Choose the topics that should always be transferred to a member of your team.
A clear data conversation
On your call we walk through what is stored, where and for how long, and which agreements your clinic may need.
FAQ
Questions, answered.
Don’t see yours? Book a short call and ask us directly.
Will callers know they’re talking to an AI?
The receptionist sounds natural, and we tailor its greeting, tone and wording to your business. We recommend it is open about being an AI assistant, and if a caller asks directly it should say so and offer to connect them with your team.
What can it actually do on a call?
It answers questions about your services, hours, location and policies, checks availability and books appointments into your calendar, collects the caller’s details and interests, and transfers the call to a person when needed.
What happens when a caller needs a real person?
You set the rules. Urgent situations, sensitive questions or special requests can be transferred to the right team member, with the details already collected so they can pick up with context.
Does it work with our calendar and CRM?
It connects to common calendars such as Google Calendar and Outlook, and to CRMs including HubSpot, Salesforce, Pipedrive, Zoho CRM, Close and Attio. If you use something else, ask us and we’ll tell you honestly whether we can connect it.
What about patient and client privacy?
Clinics handle sensitive information, so this matters. On your call we’ll walk through exactly what is collected, where it’s stored and what agreements or safeguards your clinic may need. Requirements depend on your setup and location, so we don’t make blanket compliance claims on this website.
How much does it cost?
Pricing depends on your call volume, number of locations and the systems we connect, so we quote each business after a short call. Book a free call and we’ll give you a clear number.
How long does setup take?
We handle the build and connection for you, and you only need to share how your business works. We’ll give you a realistic timeline for your setup on the call.
What does the 14-day pilot include?
A pilot covers one location and one agreed call path, such as after-hours calls, overflow calls or both. You approve the answers, booking types and handoff rules first, we review sample calls and bookings together, and we agree usage limits, data handling and pricing before it starts.
Do you work with clinics in Edmonton?
Yes. Service Growth Agency is based in Edmonton, Alberta, and clinics are our main focus. Book a free call and we’ll confirm we can support your location, systems and call volume.
Do you work with businesses outside healthcare?
Yes. Clinics are our main focus, but the same approach works for real estate agents, trades and home-service businesses, anywhere calls turn into appointments or jobs.
Every missed call is a missed opportunity. Let’s fix that.
Book a short call. We’ll listen to how your phones work today and show you what an AI receptionist could do for your business.