Privacy Policy

This policy explains how Service Growth Agency (“we”, “us”), based in Edmonton, Alberta, Canada, handles personal information collected through this website. If you have questions, contact us at servicegrowthagency@gmail.com.

Information we collect

• Contact form: your name, email address, phone number (optional), business name, business type and the message you send.
• Booking: when you book a call, the scheduling provider (Cal.com) collects the details you enter, such as your name, email and chosen time.
• Website usage: if analytics is enabled, we collect general usage information such as pages viewed, device and browser type, and approximate location, using Google Analytics.

How we use information

• To respond to your enquiry and arrange and hold the call you requested.
• To provide, maintain and improve our website and services.
• To understand how the website is used, in aggregate.

Service providers

We use third-party providers to operate this website and our services, including website hosting and form handling (Netlify), scheduling (Cal.com) and analytics (Google Analytics). These providers process information on our behalf under their own terms and privacy policies. We do not sell your personal information.

Retention

We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.

Your choices and rights

You may ask to access, correct or delete personal information we hold about you, or withdraw your consent to our use of it, by emailing servicegrowthagency@gmail.com. You can also block or delete cookies in your browser settings.

Security

We take reasonable steps to protect personal information, but no method of transmission or storage is completely secure. Please do not send sensitive health information through this website’s contact form.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.